Refund and Returns Policy
A straightforward 7-day policy — no surprises.
Returns
We offer a 7-day return policy: you have 7 days after receiving your item to request a return. Once we’ve received and inspected the return, we’ll let you know whether the refund is approved. If approved, you’ll be refunded automatically to your original payment method within 10 business days.
Damaged items
If you receive a damaged product, we’ll replace it free of cost. Message us the same day with photographs and we’ll sort it out.
Replacement timeline
A replacement order is expected to reach you within 7 business days.
Need help?
Call or WhatsApp +91 96386 03214 or email patangdori@gmail.com and we’ll resolve it — whether or not it’s covered above.
