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all the products will be shipped to you by surface or air courier depending on the urgency.
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we take great care to package your kites well so trust us with that and stay ready for experience joy of shopping with us.
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please do not accept the package if damaged and torn.
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IF you receieved damaged product please infrom us same day with photographs at our email address.(https://patangdori.com/contact-us/)
Returns
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we will return your money ones product reaches us in same package and condition we sent to you.
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if its damaged product no shipping cost need to be paid by you but if you are just returning product for no fault of us you will have to bear the shipping cost for both ways.
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If you find products damaged or not usable please let us know we will ship you fresh products as soon as we hear your complaint.
When coming my order
check your email for tracking details.
free shipping orders take 4-7 working days to deliver.
Express shipping orders take 2-4 working days.
Free shipping orders take 3 to 7 days as per destination.
check your email for tracking details
I placed the order today but no message to receive any receipt or acknowledgement but cash was received. Please you to check it
check your email for tracking details.
free shipping order gets delivered in 4-7 working days in INDIA
Hi.
Do you deliver to Germany?
Yes we do deliver kites and manja to Germany. you can send us items you need and we will provide you quote with shipping price.
we accept payment via paypal.
I have issue with product specifications. I have order https://patangdori.com/product/sk-classic-panda-5-special-patangdori-brand-9-cord-3-reel-with-maidani-coating-manja/ product there mention length is 3000 meter. But when I got this product only 1000 meter length is specified. Kindly resolve this issue or guide to return or replace.
rest assure sir ,
you will get 3 such labels.
as a standard practice in Bareilly UP makers put such labels at end of each reel, means in 3 reel charkhi you will get 3 such label and in 5 reel charkhi u will get 5 such labels.
Hii I order eagle kite on November 21st and I received the confirmation mail with order I’d but I’m unable to track the order and you guys are not responding my messages in WhatsApp so kindly tell me what happened to my order and my order I’d is :-#38632
please check tracking link – we sent tracking link via email along with trackign code and shipping information – alternatively you can also track order on contact us or track order page
In how many days manja will come at my home my adress is maharastra, MALKAPUR
free shipping 4 to 6 working days you receive your kites and Manja