Common queries answered
Frequently asked Questions
For economy shipping order take 4 to 15 working days based on destination. we ship from Ahmedabad or Jaipur so location close to us gets delivered faster and far from us takes longer time.
- For Express shipping 2-4 working day for Metro cities and 2-6 working days for rest of INDIA.
- International shipping for kites and Manja takes 6 to 15 days via express shipping .
- 10 to 30 days via economy shipping.
- If you got damaged Item you can contact our support desk and get it replaced.
- If you change your mind and wish to return purchased kites and Manja you can call us and sent items back. we just deduct shipping/packing cost and refund you the rest amount.
- we can not exchange used kites and used Manja as you can also understand its not possible to sell used product and we dont do that at all.
If you entered wrong shipping address and you wish to change it. Till your kite order is not dispatched you can do that.
you just need to call us or WhatsApp us for that and send us the correct shipping address so we can update it to your order.
you can use the number +91 9638603214 or email at firstname.lastname@example.org
Ones your order is shipped you will get Tracking ID and courier detail.
you can track your order at the shipping company website. All the shipping company we use provide up to date tracking details for your peace of mind.
you can contact us at our email , WhatsApp support or via direct call.
we ship free of cost in INDIA . We do deliver to rest of the world via DHL , FEDEX and other available shipping companies. you can contact us at whatsapp support for international shipping . you can also visit www.Brownbloom.com and order your kite and Manja as we have started this website to cater to kite shoppers outside INDIA
It depends on number of items orderd.
Generally kites and threads are packed in separate packages.