Terms and Conditions
The terms that apply when you use PatangDori.com or buy from us.
About this document
This is an electronic record under the Information Technology Act, 2000 and its amended provisions, and is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing the rules, privacy policy and terms of use for a website. It does not require any physical or digital signature.
This Platform (patangdori.com, including its mobile site and app) is owned by Navo Vepar, a company incorporated under the Companies Act, 1956, registered office at B-306, Lilamani Trade Centre, Near BRTS Bus Stop, Delhi Darwaja, Ahmedabad, Gujarat 380019 (“Platform Owner”, “we”, “us”, “our”).
Using the platform
By accessing, browsing or using the Platform, you agree to be bound by these Terms of Use, including any policies incorporated by reference. If you transact on the Platform, you’re subject to the policies applicable to that transaction. Any additional or conflicting terms you propose are expressly rejected. We may modify these Terms at any time without notice — please check back periodically.
- You agree to provide true, accurate and complete information when registering, and you’re responsible for everything done through your account.
- We don’t warrant the accuracy, timeliness or completeness of information on the Platform, and exclude liability for inaccuracies to the fullest extent the law allows.
- Your use of the Platform and our Services is at your own risk. You should independently satisfy yourself that the Services meet your needs.
- All content on the Platform — design, layout, look and graphics included — is proprietary to us or licensed to us. You have no rights, title or interest in it.
- Unauthorised use of the Platform may result in action under these Terms and applicable law.
- You agree to pay the charges associated with the Services you use.
- You agree not to use the Platform for any unlawful or prohibited purpose under Indian or applicable local law.
- The Platform may link to third-party websites for your convenience; those sites’ own terms and privacy policies govern your use of them.
- Initiating a transaction on the Platform creates a legally binding contract between you and the Platform Owner.
- You indemnify the Platform Owner, its affiliates and their officers, directors, agents and employees against claims arising from your breach of these Terms or violation of law or third-party rights.
- The Platform Owner isn’t liable for indirect, consequential, incidental, special or punitive damages arising from use of the Services; total liability is capped at the amount you paid for the Service giving rise to the claim, or ₹100, whichever is less.
- Neither party is liable for failure to perform due to a force majeure event.
- These Terms are governed by the laws of India, and any dispute is subject to the exclusive jurisdiction of the courts at Ahmedabad, Gujarat.
- All questions about these Terms should go through the contact details on this website.
Kite flying safety
This sounds serious because it needs to be — kite flying should stay safe for you and everyone around you.
- Fly only where it’s allowed. Kite flying is banned in some places; don’t fly there.
- Don’t fly in a way that’s a hazard to yourself or others. Open grounds away from traffic are best.
- Check your local laws before ordering. We’re based in Ahmedabad, India, where kite flying is a long tradition — but rules vary by location. If your local authority restricts or holds a shipment once it’s dispatched, we can’t refund that order, as it’s outside our control.
Cancellations and refunds
You can cancel your order any time before it ships, and we’ll refund you in full. We can’t cancel an order once it’s shipped. We don’t accept returns without a reason, but if your package or product arrives damaged we’ll send a replacement free of charge, or refund the full amount for that order. Questions about a refund or cancellation — contact us.
